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  3. Warranty

Warranty

Our vehicles are built to exceptional standards, however to ensure consumer peace of mind, we offer a 3 year/100,000 km warranty on mechanical components (with the exception of wear and tear items) and 12 years anti-corrosion (not valid for commercial vehicles) and a 5 year/100,000km Warranty on Hybrid Components.

Toyota Warranty

 

Comprehensive

The warranty covers any defect that is attributable to a manufacturing or assembly fault under normal use for a period of 3 years or 100,000km, whichever comes first.

The warranty covers the cost of towing your vehicle to the nearest authorised repairer in the event of a breakdown immobilising your vehicle, if that breakdown is the result of a warrantable defect. 

5 years/100,000km Hybrid Warranty

Hybrid vehicles are designed and engineered to minimise the maintenance overhead. There are fewer parts that require servicing and those that do are inherently durable to extend service intervals. Hybrid components within the drivetrain system have a 5yrs/100,000km warranty to give peace of mind.

3 years/Unlimited mileage Paint Warranty

Surface rust and paint defects appearing on any of the painted body panels due to a fault in material or workmanship are covered by warranty for 3 years, regardless of the mileage.

12 years/Unlimited mileage Body Protection Warranty

The warranty give 12 years’ coverage, regardless of mileage, against perforation of the bodywork (ie: any holes through the bodywork from inside to outside) due to corrosion that is attributable to faults in material or workmanship.

Toyota Relax

When you choose Toyota to service your vehicle, you’ll get expert technicians, who only use genuine parts. And we’ll reward your loyalty with a 12 month Toyota Relax warranty. When your next service is due, if you return to a Toyota Dealer or Authorised Repairer another 12 month Toyota Relax warranty will be activated for your vehicle. You can keep coming back for service up until the vehicle’s 10th birthday or until it has completed 185,000 kms and can continue to benefit from Toyota Relax.

Accessory Warranty

Toyota accessories are designed and manufactured with the same care, quality and attention to detail as Toyota vehicles. Tailor-made for your Toyota, they fit perfectly and add a personal touch of style, comfort or practicality. As they have been tested under the most severe conditions, you can have complete confidence in their reliability and durability. To add to the reassurance, every genuine Toyota accessory has a 3-year/100,000km warranty when purchased together with a New Vehicle.

Conditions

• The vehicle must be maintained in accordance with the manufacturer’s specifications and instructions, as set out in the owner’s manual. Failure to do so may invalidate the warranty for maintenance related items.
• The owner is responsible for keeping all records necessary to prove that such maintenance had been performed.
• In the event of defects requiring warranty work, the owner is obliged to present the vehicle to an Authorised Toyota Dealer/Repairer as soon as possible. This to prevent the defect from escalating and requiring more extensive repairs than would originally have been needed.